​Rippleffect Consulting​  

In Parts 1 and 2, we spoke about how to give great feedback. We compared it to serving a great meal: first setting the table, to then creating and serving the meal. In this last part, we look at how to receive feedback. In other words, how to sit down, eat and enjoy our meal. If someone comes to you and asks if you are open to feedback, what happens? Do you get nervous? Angry? This is the place we’re looking at. How not to take it personally. Easier said than done, you might

We’ve set the table already in Part 1. Now it’s time to create the meal. Here we address how to give feedback without hurting someone’s feelings (but really needing to tell them something that may be hard to hear). What makes for a great meal? A complement of tastes – the best cooks seem to know how to combine these qualities. A little sour with a little sweet. Savory next to salty. It’s the contrasts that make the meal with temperatures, textures and tastes folding in togeth

When the trend for reviews is leaning more toward the informal – where performance is measured in the moment – how to give healthy feedback is more important than ever. The real issue is whether we’re communicating it effectively and whether the receiver can hear it and then choose to do something different about it. Many folks ask me either: how to give feedback without hurting someone’s feelings (but really needing to tell them a hard truth); or how to ask for it (and usual