Increasing Conversational IQ
What happens when you have better conversations? Better relationships. And better culture. Attributed to the work of Judith Glaser in “Conversational Intelligence”, participants in our Wednesday Corporate Workshop series explored increasing their conversational intelligence. How to increase conversational IQ? Develop co-created conversations. Co-created conversations are conversations where all parties are giving ideas but no one is tied to one specifically. It is a smoot
Mastering Our Stories
Find yourself in a conversation that somehow went awry? Feel like it’s not your fault? How to get back on track? This happened with a client whom we’ll call Mike. Mike enlisted our help to develop more conversational “soft skills” in managing his team. Mike excelled at accomplishing the task, but his team was rebelling against his manner. Turnover was rampant and Mike knew something had to change. Mike was committed to learning. His mastery of soft skills became extraord
